Under half UK’s top retailers offer click and collect service, new research shows

Under half of the UK’s top retailers offer a click and collect service, according to new research.

IVIS Group’s
first annual multi-channel maturity benchmark report found that only
44% of retailers currently allow shoppers to reserve or pay for products
online and collect in-store. While 77% of these give customers access
to the service on both their web and mobile sites, the