Light in the gloom for financial service firms?

At a time when the financial services industry is seeking answers to issues of consumer trust and business performance, it is noteworthy that a financial company has come out on top in the design industry’s premier awards. Legal & General has walked off with the Grand Prix in the DBA’s Design Effectiveness Awards, judged exclusively by senior marketers and notable for being the only award

Fasthosts reveals 1 in 3 consumers has posted a negative review of a firm online

Fasthosts, a top UK web hosting provider, has revealed that one third of British consumers has posted negative material online relating to a company or product.

The survey of 1300 UK consumers, commissioned by the web hosting company, found that it is now common place for Britons to express their gripes openly online, most commonly on